Frequently asked questions
We strongly recommend reviewing our size chart before placing your order to ensure a perfect fit. Unfortunately, due to the nature of our products, we cannot accept returns or exchanges for items ordered in the wrong size. However, if you receive a defective or incorrect item, please reach out to our customer service team for assistance with returns and refunds.
Frequently asked questions
Yes, all our items are 100% original and match the images displayed on our website. We take pride in delivering quality products that meet or exceed our customers' expectations.
We strongly recommend reviewing our size chart before placing your order to ensure a perfect fit. Unfortunately, due to the nature of our products, we cannot accept returns or exchanges for items ordered in the wrong size. However, if you receive a defective or incorrect item, please reach out to our customer service team for assistance with returns and refunds.
If you receive a damaged or defective item, please contact our customer service team immediately with photos of the product and packaging. We will work swiftly to resolve the issue and provide you with a replacement or refund as necessary.
We typically ship orders within 3-5 business days from the date of purchase. Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status of your shipment through our shipping carrier's website.